Terms and Conditions

Terms and Conditions

Welcome to Ottomotive. By accessing our website or purchasing from our store, you agree to the following terms and conditions. Please read them carefully.

1. General

These terms apply to all visits, purchases, and interactions on ottomotiveglobal.com.
We may update these terms at any time without prior notice.

2. Products

We offer high-quality automotive accessories and car-related essentials.
Product images, descriptions, and specifications are provided to the best of our ability, but slight variations may occur.

3. Pricing

All prices are listed in AED.
Prices may change without prior notice.
Discounts or promotions are only valid during the specified time frame.

4. Orders

An order is considered confirmed when payment is completed or Cash on Delivery is selected.
We reserve the right to cancel any order due to stock issues, incorrect information, or suspected fraudulent activity.

5. Payments

We accept:

• Visa

• Mastercard

• Apple Pay

• Google Pay

• Cash on Delivery (UAE only)

All online payments are processed securely through trusted payment gateways.

6. Shipping and Delivery

We deliver across the UAE within 1 to 3 business days.
Delivery times may vary depending on location and courier schedules.
If delivery fails due to unreachable contact or incorrect address, redelivery fees may apply.

7. Returns and Refunds

You may return eligible items within 15 days of receiving your order.
Items must be unused and in original packaging.
Refunds or replacements will be processed after inspection.
Please review our full Returns & Refunds Policy for more details.

8. Warranty

Some products may include warranty coverage for manufacturing defects.
Warranty duration varies by item.
Damage caused by misuse, improper installation, or external factors is not covered.

9. Intellectual Property

All content on the Ottomotive website including images, logos, text, and graphics is owned by Ottomotive.
Unauthorized use, copying, or distribution is prohibited.

10. Limitation of Liability

Ottomotive is not responsible for:

• Damages caused by improper installation

• Misuse of products

• Third-party handling or courier delays

• Any indirect or consequential losses

Our maximum liability is limited to the value of the purchased product.

11. User Conduct

Customers agree not to misuse the website, attempt unauthorized access, or interfere with store operations.

12. Privacy

Your data is protected and handled according to our Privacy Policy.
We do not sell or share personal information with unrelated third parties.

13. Contact Information

For any questions, issues, or support, contact us at:
ottomotiveofficial@gmail.com