Shipping Policy

Shipping Policy

At Ottomotive, we ensure fast and reliable delivery for all automotive accessories and essentials across the UAE.

Shipping Coverage

We currently ship across the United Arab Emirates.
International shipping will be added soon.

Delivery Time

• Standard Delivery (UAE): 1 to 3 business days
  Some remote areas may require an additional day.

Shipping Fees

• Free Delivery across the UAE on all orders.

Order Processing

All orders are processed within 24 hours (excluding weekends and public holidays).
Once shipped, you’ll receive tracking details via email or SMS.

Delivery Partners

We work with trusted UAE courier partners to ensure safe and timely delivery.

Failed Deliveries

If a delivery attempt fails due to an incorrect address or unreachable contact:

• Our courier will attempt redelivery.

• If the package is returned to us, reshipping fees may apply.

Damaged Packages

If your order arrives damaged, contact us within 24 hours with photos or video, and we will arrange a replacement at no cost.

Order Tracking

You will receive a tracking link once your order is dispatched. You may also reach out anytime for updates at:
ottomotiveofficial@gmail.com

Delivery Delays

Natural events, weather disruptions, or unexpected courier issues may cause delays. We’ll notify you immediately if any delay occurs.